Privacy Policy bull66 – Member Personal Data Protection

1Personal Data We Collect

Bull66 collects various types of information from members for effective platform operation, legal compliance, and user experience enhancement. The information we collect can be divided into several categories:

Registration & Identity Information

• Full name, date of birth, and gender
• Email address and mobile phone number
• National identity card number (MyKad) or passport for KYC process
• Current residential address
• Username and password (passwords are stored in encrypted form)

Financial Information

• Bank name and bank account number for withdrawal processing
• Registered eWallet information (Touch 'n Go, GrabPay, Boost, and others)
• Deposit and withdrawal transaction records
• Betting history and gaming activity

Technical & Device Information

• IP address and general geolocation data
• Device type, operating system, and web browser version
• Session log data and platform usage patterns
• Cookie and related tracking technology data

Summary of Data Types and Purposes

2How We Use Your Data

The information we collect is used only for lawful and stated purposes. Bull66 does not use your data for any purpose unrelated to the provision of platform services.

• Service Provision: Managing your account, processing transactions, and providing access to all platform features.
• Identity Verification (KYC): Ensuring compliance with legal requirements related to member identity verification.
• Security & Fraud Prevention: Detecting and preventing fraudulent activity, money laundering, or platform misuse.
• Service Communications: Sending important notifications related to your account, transactions, and policy updates.
• Platform Enhancement: Analyzing usage patterns to improve user experience and platform features.
• Personal Promotions: With your consent, send relevant promotional offers based on your gaming preferences.
• Legal Compliance: Complying with applicable legal and regulatory obligations.

3Sharing Information with Third Parties

Bull66 does not sell, rent, or trade member personal data to third parties. However, there are limited situations where we may share your information:

Trusted Service Providers

We work with carefully selected third-party service providers to help operate the platform, including payment gateway providers, identity verification services, and cloud service providers. All providers are bound by strict confidentiality agreements and may only use your data for specified purposes.

Legal Requirements

We may disclose your information if required by law, court order, or directive from a competent authority. In such situations, we will endeavor to notify you unless prohibited by law.

Rights & Safety Protection

In circumstances where there is a serious threat to individual safety, or for the purpose of preventing fraud and illegal activities, bull66 reserves the right to share necessary information with the relevant authorities.

4Data Security Measures

Bull66 implements various technical and organizational security measures to protect your personal data from unauthorized access, disclosure, alteration, or destruction.

• Transmission Encryption: All data communications use TLS 1.3 protocol with 256-bit SSL encryption.
• Storage Encryption: Sensitive data such as identity information and financial details are stored in encrypted form in the database.
• Access Control: Access to member data is limited to staff with legitimate business needs, with strict access log monitoring.
• Two-Factor Authentication: Our internal systems require 2FA for all staff accessing the withdrawal database.
• Security Testing: Penetration testing and security audits are conducted periodically by independent parties.
• Data Backup: Full backups are performed daily and stored securely at geographically separate locations.

5Cookies and Tracking Technologies

Bull66 uses cookies and similar tracking technologies to enhance the functionality and experience of our platform. Cookies are small text files stored on your device when you visit our website.

Types of Cookies We Use

• Essential Cookies: Required for basic platform functions such as login session management and security. Cannot be disabled.
• Performance Cookies: Collecting anonymized data on how users interact with the platform to help us improve our services.
• Functional Cookies: Saving your preferences such as language and display settings for a more personalized experience.
• Security Cookies: Helping to identify and prevent fraudulent activity and unauthorized access.

You can control cookie settings through your web browser settings. However, disabling certain cookies may affect the functionality of the bull66 platform.

6Your Rights as a bull66 Member

As a bull66 member, you have certain rights regarding your personal data. We are committed to making it easy for you to exercise these rights:

7Data Retention Period

Bull66 retains your personal data only for as long as necessary for the purposes stated in this Privacy Policy, or as required by applicable law.

• Active Account Data: Retained throughout the period your account is active and in use.
• Financial Transaction Records: Retained for at least 7 years for legal compliance and audit purposes.
• KYC Documents: Retained for 5 years after account closure or as required by law.
• Security Logs: Retained for 2 years for security investigation purposes if required.
• Communication Data: Customer support communication records are retained for 3 years for reference and training purposes.

Once the designated retention period has ended, your data will be securely deleted or anonymised in accordance with our internal procedures.

8Children's Privacy

The bull66 platform is strictly for adults aged 18 and above. We do not knowingly collect personal information from individuals under the age of 18.

If we find that we have inadvertently collected personal data from someone under the age of 18, the account in question will be closed immediately and the data will be deleted from our systems without delay.

9Changes to the Privacy Policy

Bull66 reserves the right to update or modify this Privacy Policy at any time. Material changes will be notified to members via registered email or in-platform notification at least 14 days before taking effect, except for changes required immediately for legal or security reasons.

The "Updated" date shown at the top of this page indicates when this Privacy Policy was last revised. We encourage you to check this page periodically to stay informed about how we protect your data.

Continued use of the Bull66 platform after a Privacy Policy update takes effect will be considered your acceptance of those changes.

10Contact Us Regarding Privacy

If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal data, please reach out to our team through the following channels:

• Live Chat 24/7: The fastest channel — available around the clock via the live chat button at the corner of the platform.
• Support Email: [email protected] — for written enquiries that require supporting documents.
• Help Center: Visit page FAQ for answers to frequently asked questions.

We are committed to responding to all privacy-related inquiries within 7 business days. For requests requiring further investigation, we will provide regular updates on the status of your request.